#64 Why Trust Is Your Biggest Business Expense with Tom Chowaniec

In this episode, Mariana Dalto welcomes Tom Chowaniec to discuss the pivotal role of trust in both small and large organizations. Tom shares his journey from engineering to executive leadership, highlighting the unique challenges in building trust across different business sizes. They delve into the process of rebuilding trust after failures, emphasizing the eight pillars of trust. The conversation explores trust-building through clarity, balancing performance with compassion, and spotting integrity in leaders. Tom also discusses the importance of staying relevant, building commitment, and ensuring meaningful contributions. The episode concludes with insights on diagnosing trust issues, committing to trust-building, and tracking progress.