#64 Why Trust Is Your Biggest Business Expense with Tom Chowaniec
In this episode, Mariana Dalto welcomes Tom Chowaniec to discuss the pivotal role of trust in both small and large organizations. Tom shares his journey from engineering to executive leadership, highlighting the unique challenges in building trust across different business sizes. They delve into the process of rebuilding trust after failures, emphasizing the eight pillars of trust. The conversation explores trust-building through clarity, balancing performance with compassion, and spotting integrity in leaders. Tom also discusses the importance of staying relevant, building commitment, and ensuring meaningful contributions. The episode concludes with insights on diagnosing trust issues, committing to trust-building, and tracking progress.
Key Points
- Building trust within an organization starts with clarity, ensuring that vision, mission, and values are frequently communicated and clearly understood by all team members.
- Expressing genuine appreciation and acting with integrity are crucial for fostering compassion and character, which are essential pillars of trust in any business environment.
- Consistency in actions and communication reinforces all other trust pillars, making it a foundational element for maintaining and building long-term trust within a team or organization.
ABOUT
Tom Chowaniec is a FocalPoint Business and Executive Coach specializing in private equity portfolio companies and publicly traded healthcare companies. Before joining FocalPoint, Tom served as CEO or Executive Vice President for three Private Equity owned businesses, two were sold to strategic buyers. Tom's 30+ years of professional experience includes running $200M+ revenue organizations and leading teams of 1,000+ people at GE Healthcare, Danaher, Cardinal Health and McKesson. He led or co-led seven acquisitions of small businesses. Tom's focus on driving results and fostering positive change helps clients find success in competitive markets.
Tom is a 1998 MBA graduate of the University of Chicago with honors, and a 1993 graduate of Marquette University with a Bachelors in Electrical Engineering magna cum laude.
LINK MENTIONED IN THIS EPISODE:
If you are interested in the Free Assessment, please reach out to Tom on his website: https://tomchowaniec.focalpointcoaching.com https://www.linkedin.com/in/tom-chowaniec-2455493 https://www.facebook.com/profile.php?id=61555341590128
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Transcript
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